Frequently Asked Questions
Everything you need to know about our exquisite jewelry collections.
How can I be sure of the purity of the gold and diamonds?
All our gold jewelry is BIS Hallmarked, and our diamonds are certified by internationally recognized laboratories such as IGI and GIA to ensure the highest quality standards.
What are your shipping charges and delivery timelines?
We offer free insured shipping on all domestic orders within India. Typically, orders are delivered within 5-7 business days depending on your location.
Do you offer a return or exchange policy?
Yes, we offer a 15-day easy return policy for online purchases. Items must be in their original condition with all certificates and tags intact to be eligible for a full refund or exchange.
Can I customize a piece of jewelry?
Absolutely! We offer bespoke customization services. You can contact our design experts via the 'Custom Orders' section to bring your unique vision to life.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and offer EMI options on select products to make your luxury purchase more convenient.
How do I find my correct ring size?
We provide a comprehensive 'Ring Size Guide' on every product page. You can also request a physical ring sizer to be sent to your home for accurate measurement.